Shipping policy

Home Delivery

Complete Bikes

We can deliver your bike fully assembled with The Cycle Courier Company. They offer a personal delivery service in England, Wales and Northern Ireland; Scotland TBC. Currently for Scotland we will need to box the bike and use Parcel Force.

We aim to deliver your new bike in four to six weeks; however, times may vary due to component availability. We will notify you of any variables when placing the order.

Framesets

Our framesets are kept in stock and are shipped by regular courier in six to ten days for a flat fee of £30.00 in the UK. Orders are processed Monday to Friday, 10:00-17:00 UK time. Please allow 48 hours for orders to be processed. Orders placed on weekends & bank holidays will be processed the next working day.

Wheelsets

LANDRACE wheels are kept in stock and are shipped by regular courier in six to ten days for a flat fee of £20.00 in the UK. Orders are processed Monday to Friday, 10:00-17:00 UK time. Please allow 48 hours for orders to be processed. Orders placed on weekends & bank holidays will be processed the next working day.

Components and accessories

Components and accessories are shipped via Royal Mail or Parcel Force depending on the package size.

Our Express delivery time after dispatch is approximately 2-3 business days and standard delivery time after dispatch is approximately 3-5 business days.

Please allow 48 hours for orders to be processed. Orders placed on weekends & bank holidays will be processed the next working day.

For any further questions, contact us via the contact page or call 020 7430 0083